Approach

Audit. Plan. Advisory or managed. No layers between you and the work.

A predictable engagement model designed for restaurants that need a specialist owning the channel, not another agency retainer.

Step 01

Delivery Performance Audit

A structured review across each platform: menu structure, item positioning, pricing, promotional spend, ratings, ranking factors, and margin against commission. Delivered as a written report with a call.

  • Menu, category and modifier structure
  • Pricing consistency across platforms and dine-in
  • Promotional spend vs margin impact
  • Ratings, review themes, operational scoring
  • Ranking and visibility diagnostics
  • Commission and marketing spend exposure
Step 02

Prioritised plan

The findings translated into a sequenced plan: which changes to make first, which to hold, which are not worth doing. Estimated commercial impact and operational effort against each.

  • Ranked by impact and effort
  • Clear owner for each item
  • Realistic sequencing across sites
Step 03

Advisory or managed

Either your team executes with our support (advisory), or we take ownership of the channel on a retained basis (managed). Both are founder-led. No account-manager tier.

  • Advisory: coaching, review cadence, escalation
  • Managed: full ownership of the channel end-to-end
  • Monthly reporting against margin, not vanity metrics
Operating principles

How this is different from an agency retainer.

Specialist, not generalist

Delivery platform revenue and margin. Nothing else.

Founder-led

The person doing the work is the person you speak to.

Reported against margin

Not GMV, not orders, not follower counts.

Honest about impact

Some findings won't be worth acting on. We say so.